Return Policy
Merchandise purchased online may be returned within 30 days from the date the order was placed for a refund.
ALL merchandise must be returned unworn, unwashed, and unaltered. Any merchandise returned with makeup, deodorant, smoke, or similar product stains and/or odors will not be accepted, it will be returned to sender, and subject to a shipping charge.
Please note:
Koozies, decals, tumblers, and ALL sale items are non-returnable, non-refundable, and FINAL SALE. These items CANNOT be returned for a refund, cannot be returned for an exchange!RETURNING ONLINE ORDERS BY MAIL:
1. Refer to the complete Return Policy above to ensure that your return meets all criteria. If any returns do not meet these requirements, you will becontacted,and the itemswill bereturned to you.We reserve the right to refuse a refund if the items have any sign of wear, alteration, misuse, or damage.
2. Print off return form, fill it out accordingly and include it in your return package.
3. Please return your item(s) via the shipping carrier of your choice. Return shipping is solely the customer’s responsibility unless otherwise stated. We recommend using a carrier that provides tracking information for your record. We are NOT responsible for any lost or damaged merchandise while in transit.
4. Once your package is received,please allow our Returns Department up to 5 business days for processing. When your return is processed you will receiveatext message or email notification.__________________
Please Address your returns to:
Freak Outdoors
6060 hwy 44 NE
Jayess, MS 39641Click the link below to download our return form.
Please let us know your questions or concerns. You can email us at customerservice@freak-outdoors.com or by text message 601-248-5465.