Cancellation, Subscriptions, Pre-Orders Policies
Some items in our store may be offered as a subscription, a pre-order, or a try before you buy. This cancellation policy outlines how to change or cancel these kinds of purchases.
When you purchase a subscription, you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely, and you'll be charged for each delivery unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. You can cancel if you don't want to renew a subscription.
If you want to cancel or change your subscription, you can do it anytime. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
When you purchase a pre-order, you buy an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.